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FeaturesOnline BookingYou can add full online booking to your property's site within minutes. We have built a five step site integration Wizard to walk you through this process. Using our Wizard you customize the application for your needs and set the appearance. Then, you receive a small piece of HTML-code that you (or we) can put into one of the site pages.Reservations made on the site are automatically added into the database and are displayed on the Reservation Board and Dashboard. Furthermore, you can select whether a client should receive a confirmation immediately or only after a preliminary confirmation by the responsible hotel clerk. Additionally, information about new reservations can be sent to the email address of the hotel manager/owner. Online Booking module working on all major PC and Mac browsers and most popular mobile platforms including iphone, android and maemo. Connection to major GDS/IDSThe system has two-way connection with most popular reservation platforms (Booking.com, HRS.com, Hotel.de, Venere.com, RatesToGo.com, Tiscover.com etc.). When you or any one of your employee updating prices or availability of the hotel, we immediately synchronizing with the reservation platforms with which you have an agreement. When one of these platforms generates a booking, it sends this to us. Therefore our system knows that your availability data has been changed and updates Reservation Board and other reservation platforms, so you are guaranteed against unwanted overbookings.DashboardThe Dashboard represents all the important information you need on one screen. An employee with the appropriate security access can immediately see new reservations, urgent tasks and their current status, as well as lists of the most recent check-ins and check-outs and a list of available units. The employee can filter the lists by unit type or by property object directly at Dashboard. Information at Dashboard is updating in real time without any additional actions of the employees.Reservation BoardThe Reservation Board is a visual display of a units' occupancy status presentation. You can select an available unit to make a reservation with just one click. All changes in the units’ occupancy are displayed in real time to all your users without any additional clicks. You can quickly find the desired units using our powerful filtering system. As you fill in Client Information, the application provides dropdowns and prompts to speed up data entry. There is no need to enter the same contact information repeatedly, and information about permanent clients and their expenditures is kept more accurately. You can plan tasks for your maintenance staff, etc. related to a reservation because the Workorder Management System is integrated with the Reservation system. For example, you can plan for the required number of drivers and cars/shuttles for the guest transfer well ahead of the check-in date...WorkordersThe Workorder Management System displays information about the existing tasks and problems (cleaning, repairs, customer service tasks, etc.) in real-time to the appropriate employees. Using a flexible system of statuses, priorities and reports, you can optimize the site’s workflow to fit with your internal management processes. Our system sends notifications about assigned tasks to appropriate employees. Also, each employee can see a list of his/her assigned tasks and their status on the Dashboard. Because the Workorder module is integrated with the Reservation Board it is impossible to make a reservation for a unit that is under repair.ClientsYou can quickly find information about clients, including personal data, contact information and full history of payments using the system’s powerful search system and filters. All data can be saved in CSV format and imported to other popular office applications.RatesYou can assign different unit rates for each season, as well as designate special prices for holidays and weekends. Additionally, you can enter in discount codes to change the rate of any particular unit on a particular day. You can also use discount codes to provide loyalty discounts for long-term guests or corporate clients. For specific situations or for special guests, you can assign a custom price.Also the system supports special pricing rules. You can now setup special discounts for: long stay bookings, early or last minute bookings, stay X nights - pay for Y nights and much more. Each rule can be setup for only a designated stay or booking period if desired. Payment ProcessingThe system currently supports Authorize.net (US and Canada) and Wirecard (Europe and Asia). Both systems support all major credit and debit cards. All data from the payment forms is transferred via secure HTTPS protocol. So, your customers’ data is kept safe.Credit cards can be simply validated and no money charged until the guest checks in/out. Or, if you want to collect a security deposit, our system now handles this functionality. You can charge a percentage of the booking amount or the room price times X nights. InventoryThe system allows you to manage your inventory via a user-friendly interface. We used an object replication function and data inheritance to save you time the initial inventory data entry. For instance, adding inventory for 80 units of two different types takes only about 30 minutes.ReportsUsing our flexible reporting module, you can display various data for the time periods you specify. You can setup as many reports as you need and schedule when each report will be automatically generated. You determine what fields should be shown, in what order and how the fields can be searched. You can grant or restrict view access to some reports. You can also control who can add new reports or update existing ones.Additionally all sensitive data actions are logged in real time, so you can easily find who and when data was added or changes. For example, you can easily see who and when a reservation was created, updated or canceled, a guest checked-in/out, guest folio activities implemented and much more. Access LevelsDifferentiation of authorization for your users is an important part of managing the security of your data. In Landlord Terminal, you will be able to assign each employee an access level which determines what aspects of the system the employee can view and/or edit. For instance, you can allow the junior clerk to check-in and check-out guests, but prohibit him from changing reservations, assigning custom rates or to checking out a guest with a non-zero balance.SecurityThe system provides access to employees via traditional user name and password, but also allows quick access by PIN code for a logged-in user. An authorized user that has already entered his/her personal password at a computer can easily log back in, but there is a significant barrier for persons that find themselves at the computer by chance.BackupThe database back-up module operates automatically and does not interfere with the system’s users. We believe these back-ups will never be needed, however, you can be confident that your data is saved at an separate server twice per day and old data can be quickly restored to you.New FeaturesWe are open to your proposals for new features, and we have the resources to implement them. If you need certain functionality and think that it will be useful for other users of the system, inform us, and we will carry out your proposals as quickly as possible. Click to see the list of recently implemented features. |
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